• Frequently Asked Questions

Role Type     
List of Frequently Asked questions for category
Sr. No.FAQs and Answer
1Question: Who is eligible for Net Banking?

Answer: JSB Easy Net service is available to all operative accounts viz. Saving . Current account holders (except minors), Overdraft account holders, Cash Credit account holders. It is also available to proprietary firms. In all cases, the customer/mandate holder should have authority to operate the account with full permission. However, access is provided to authorize persons of corporate based on submission of an undertaking and the resolution by the company board
2Question: From where can I download Internet Banking application forms?

Answer: The Internet Banking application forms can be downloaded from Janata Bank Website.
3Question: Are there any charges for using Janata Net Banking?

Answer: For availing normal banking facilities like Cheque book, RTGS/NEFT transactions, Stop Payment etc. existing charges will only be applicable.
4Question: What are benefits of using Janata net banking?

Answer: View your Operative Deposit and Loan account details online
5Question: What is daily debit limit?

Answer: The daily debit limit is a security feature which limits the aggregate amount of funds transfer & other transactions that can happen from your account.
6Question: Which transactions are covered under the daily debit limits?

Answer: The following transactions are collectively covered under the daily debit limit -
7Question: For what period are transaction details of operative accounts available online?

Answer: The net banking account gives us an option to download statements only for past 3 months.
8Question: What is the requirement for accessing the account on the internet?

Answer: To login, you need to provide your Customer ID, along with the login password and Theme Image and Name.
9Question: What is customer id?

Answer: A Customer ID is a number, which uniquely identifies your relationship with Bank. Please mention this ID in all your communication.
10Question: How do I get the customer id?

Answer: Your Customer ID. will be given by your home branch after opening of Saving / Current account.